Time for the rise of the platform mutuals?
Where are the service-providers run as mutuals or co-operatives – a true sharing economy of not-for-profits or community interest…
View ArticleOf lipstick and pigs in government
As a new, beta Government Digital Service emerges phoenix-like from the alpha of old, it is the rebalance of focus on the pig rather…
View ArticleData-enabled service design
It's time to refine and implement the digital-era data access model to support better, data-driven service design and help transform…
View ArticleService design thinking
The real challenge in government has never been the technology, writes Jerry Fishenden, but how to move successfully from a…
View ArticleSecuring digital public services
Security needs to be a priority when designing digital public services - try parroting the glib sound bite "Nothing to hide, nothing to…
View ArticleFrictionless public services - Getting rid of government websites
Getting rid of government websites - the true benchmark of how well governments are genuinely moving into the digital age is not the…
View ArticleInternet of Thieves - Government must take a lead in Internet of Things security
For the Internet of Things to succeed, we need enlightened, entrepreneurial states to intervene, encouraging and fostering significantly…
View ArticleDigital public services and 20 years of faster horses
A CD-ROM from 1996 highlights the the minimal progress towards producing digital or electronic public services by the UK government
View ArticleVictorian regulators in a digital economy
For our digital economy to be trusted and take flight, we need independent assurance that the best software engineering practices are…
View ArticleCelebrating the hidden champions of better public services in the CIO 100
Public sector CIO 100 champions are helping guide us away from website evolution to digital revolution. The CIO 100 is an important…
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